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Taxi in the Vy app

Use this form if you have problems, feedback, or complaints related to booking a taxi in the Vy app. If you have had taxi expenses due to a delayed or cancelled train, please use the refunds and compensation form.

What can we help you with?

Do not include sensitive information in this field, such as health information. We will ask you for this later if we need it.

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Reference code

Have you already purchased a taxi ride? Enter your reference code here. The code follows the format XXX-XXX-XXX, consists of letters and numbers, and can be found on your ticket or receipt.

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You can add up to 20 files, with a maximum file size of 10 MB per file.

Contact details

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