Unauthorised sales of Vy tickets
Unauthorised websites are selling Vy tickets, and we can’t guarantee the best price and accurate information when purchasing through them.
We’ve noticed that websites like Rail.Ninja, Firebirdtours and similar companies are selling Vy tickets — but they’re not authorised partners, and we don’t have any agreements with them.
This means Vy can’t guarantee that the information they provide is accurate or help with any issues that might come up if you buy tickets through those platforms.
To make sure you get the right ticket at the right price, and relevant and updated informasjon for your journey, we recommend using one of our official sales channels as listed below. Our customer service team is also available to help you with any questions or concerns you may have about your train travel plans.
You can purchase Vy tickets in the following official channels:
- The Vy app
- vy.no or vy.seExternal link
- On board the train where possible
- Vy Customer Service
- Authorised travel agencies like Fjord Tours AS
- Staffed stationsExternal link
- Ticket machines at the stations
- Entur.no and the Entur appExternal link
