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Transfer between train and alternative transport
In the event of planned deviations where a bus replaces parts of a train route, the bus always has an earlier departure time than the train normally has to ensure that the bus arrives well in advance of the train departure at the transfer station.
If the bus is delayed, you can take the next train. If the last train of the day has left or it is more than one hour until the next departure, we offer alternative transport. In that case, you will receive help from a customer service representative at the station or information from the bus driver.
If you transfer from a train to a rail replacement bus, and the train is delayed, the bus will wait for you for a while. If the delay becomes substantial, we will arrange other alternative transport.