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Practical information about your journey

Here you will find practical information to make your train and bus journey comfortable and predictable. Get answers to frequently asked questions about luggage, travelling with children and rail replacement buses. We are here to make your journey as easy and enjoyable as possible!

Travelling by train

A woman and man smile as they board the train to Bergen, each carrying their own bicycle.

Bikes on the train

You can bring your bike on the trains, but there are some rules and information you should know about. Check out all the information about bikes on trains.

Conductor helping a passenger with her luggage.

Luggage on the train

How much luggage can you take with you? Are you travelling with special luggage? What happens if you forget something on board? We have answers to your luggage-related questions.

A child walking next to a train pulling a small suitcase.

Travelling with children

Taking your kids on a journey should be fun. Do you have questions about travelling with children, strollers, child seats? Here you will find answers to many questions!

Travelling by bus

Woman holding a mobile phone, standing next to a bike.

Bikes on the bus

You can bring a bicycle on these lines: VY1, VY6, VY123, VY175 and FB11. To be absolutely sure that your bicycle will be allowed on board, you must pre-book a bicycle space.

Read more about bringing bikes on the bus

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To people with luggage walking alongside a bus.

Luggage and pets on the bus

What can you bring on the bus, and how much can you take with you? What do you do if you have lost your luggage and can you bring pets on the bus?

Get answers to luggage related questions
A man and a child sitting together on the bus.

Child safety on the bus

There are some child seats and booster seats on the buses, but these cannot be reserved. If you want to ensure that you have a child seat, we recommend that you bring your own. Please note that not all buses have both Isofix and three point seatbelts.

Vinduer med en gult skilt med teksten Buss for tog.

Rail replacement buses

Is there a rail replacement bus when you are going travelling? We have collected a lot of information about accessibility, traveling with children, bicycles, strollers and luggage, among other things, on the rail replacement bus.

Read more about rail replacement buses

Rail engineering works

Changing or canceling a train or bus ticket

Change your ticket

Do you need to adjust the date or time of your ticket? See what rules apply and how you can change your ticket yourself, or get help.

Cancel your ticket

We understand that things don't always go according to plan, so information about cancelling your ticket can be helpful.

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