Is there space on board for my motorised wheelchair?
Onboard spaces for wheelchairs meet international standards of 70 x 120 cm. Wheelchair weight may not exceed 250-350 kilos, including its occupant. Provided these requirements are met, we will be able to secure your wheelchair during transport and as a wheelchair user you will have access to disabled toilet facilities, ramps, and lifts wherever they are available.
Wheelchair lift capacity varies among our train types. If the combined weight of the traveller and wheelchair exceed these limitations, the lift will be inoperable. Aids such as tracks have an upper limit of 250 kilograms; for ramps located at stations that limit is 300 kg. Further, passengers’ motorised wheelchairs must be type-approved by the Norwegian national reimbursement program for assistive devices.
Wheelchair users who are unable to satisfy the requirements set forth above cannot expect space on board Vy's trains and Vy is unable to offer such travellers alternative special transportation services.
It is unfortunately not possible to charge electric wheelchairs on the train.
Exceptions regarding The Bergen Line
Please note that it is not possible to use ramps (tracks) at certain low platforms. This applies to: Vikersund, Flå, Nesbyen, Ål, Ustaoset, Haugastøl and Finse.
The adaptation requirement for wheelchairs of 70 cm was established in 2011. The trains running on The Bergen Line were in operation before this date and the requirement does not apply to these trains. Norske tog AS is in the process of purchasing new trains, and Vy is assisting them in the work so that these trains are equipped with good solutions for our different customer groups.