Apps
The Vy and Vy Buss apps let you buy tickets, find service information, check prices and access your ticket quickly and easily.
The Vy app
If you have purchased a single or season ticket at vy.no, you can retrieve the ticket in the Vy app. Go to Ticket and select Add ticket. Here you enter the reference code found in the email receipt and select Add.
If you want to buy a ticket for someone else, you can opt to send the ticket to another device. The ticket can be downloaded in the app on the other device by using the booking number provided in the email receipt.
Please note that you cannot have the same season ticket on several devices.
Often, a quick refresh of the ‘Ticket’ screen does the trick. Pull down to refresh.
If your ticket is still not showing up, contact Customer Service.
If you find the ticket, but you can't see a QR-code, the reason might be that today isn't the day of departure. QR-codes on single journey tickets will be shown from the day of departure.
You may pay using debit/credit cards (Visa, Mastercard, Amex) or Vipps payment services. Presently, the taxi booking service only accepts Vipps.
No. If you bought your ticket on vybuss.com or in the Vy Buss app, it will only be accessible via your Nettbuss profile. You will also receive it via the email address you entered during the purchase, and via text message if you chose this option.
If you have changed your password and are experiencing difficulties completing purchases, log out and then back into the app. To do this, press ‘Profile’ and then ‘Log out’.
- You must hold a valid ticket before boarding.
- Your device screen must be readable and your phone/tablet battery must have a charge sufficient to last throughout the journey.
- If you have purchased tickets for others using your phone, you are responsible for their tickets. Your phone must be available for everyone in the group to show to personnel checking tickets.
The Vy Buss app
The app currently supports the following operating systems: Android 6.0 or later and iOS 10.0 or later.
You can pay by card (Visa or Mastercard) or PayPal.
Yes you can.
No. If you bought your ticket on vybuss.com or in the Vy Buss app, it will only be accessible via your Nettbuss profile. You will also receive it via the email address you entered during the purchase, and via text message if you chose this option.