Questions and answers about our buses

Questions about the types of tickets we offer, seat reservation, as well as season tickets and top-up travel card.

Questions about how to change or cancel your bus ticket, refunds and how to proceed if you want to make a complaint.

Questions about what you can bring on board the bus, booking a wheelchair space, and travelling with children.

Questions about routes and timetables, how to check if your bus is on schedule, and airport bus services.

Questions about food and beverages, charging points, Wi-Fi, WCs and other facilities on board the bus.

Questions about the Vy and Vy Buss apps, such as where to find service information, check prices and access your ticket easily.